Privacy Policy

Last updated August 29, 2026

Information we collect

We may collect business contact details, lead form submissions, onboarding data, technical logs, consent preferences, and chatbot conversations configured by our customers.

How we use information

Information is used to provide the service, respond to inquiries, secure systems, improve reliability, process subscriptions, and meet legal obligations.

Payments

Paddle processes checkout and payment information as merchant of record. MateAI does not collect or store card numbers.

Analytics and cookies

Essential storage supports site operation and consent preferences. Optional analytics and marketing technologies are disabled until configured and permitted by consent where required.

Retention and security

Information should be retained only as long as needed for service, security, accounting, or legal requirements. We use access controls, encryption in transit, validation, and least-privilege credentials.

Your rights

Depending on location, individuals may have rights to access, correct, delete, or restrict use of personal information. Requests are evaluated under applicable law.

Questions: hello@mateaiagents.com